December 2008

"You got kicked off PERV?!  What in the world could you have done to get you kicked off a dimension like Perv?" - Aahz, to Skeeve (Robert Asprin)From 2001 to 2008, Cindy and I ran one of the internet's most customer-friendly e-stores.  It was a great run while it lasted  ... :- )We sold high-end, gently-used men's suits, buying Armani suits that had been worn once or twice for $20, and selling them for $50.  We sold, I don't know, 15,000 or 20,000 of these in six years, with a satisfaction rating of 99.1%.Our store policies were simple:  the customer is always (A-L-W-A-Y-S) right.  It had a spot in the lining that we missed?  No problem, full refund, and we'll give you your shipping back -- both ways.  LOL.  Guess what?  We'll refund you 110% plus shipping BEFORE YOU SEND IT BACK.

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